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uang4d alternatif Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device in Medan, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice controlsPolicy access
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CONTACT PATHS

Three Ways To Ask About Privacy

A clear contact path helps you control the data connected to your account. Start from the support desk inside your signed-in account when you can access it, or use the account access route when login is blocked. For a wallet question, include the payment receipt reference and name the rail, such as QRIS or bank transfer, so we can locate the relevant record without asking for unrelated details.

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Signed-in support desk

Open the support desk from your account area and state whether your request concerns access, correction, deletion or a privacy question. We use your account details to route the request.

Login access route

If you cannot sign in, use the account access route and provide the account identifier you normally use. We may ask for phone verification before discussing personal records.

Payment record query

For DANA, OVO, GoPay, QRIS or bank transfer records, include the receipt reference and approximate date. Please do not send a wallet PIN or full password through support.

HANDLING DETAILS

What We Do With Your Personal Data

The policy is practical: it connects each data type to a clear account purpose and gives you a route to ask questions.

Account creation

When you open an account, we receive the details needed to create your profile and confirm phone access. We use that information for sign-in checks, account messages and requests tied to your profile.

Device signals

A mobile browser may provide device, browser and IP signals when you sign in. We compare these signals with account activity to identify unusual access and help protect your account session.

Cookie choices

Cookies and similar storage can remember a session, keep selected settings and help us understand whether a policy page loads correctly. You can manage browser storage through your device settings.

Account security

Phone verification can be required before account access or a privacy request is discussed. Never send your password, wallet PIN or one-time security code to our support desk.

Retention periods

We retain account, security and transaction records only for the period needed for the stated purpose, payment reconciliation, dispute handling or a legal requirement. The period can differ by record type.

Changes and requests

You can ask for access, correction or deletion through the support desk. Where local law permits, we assess the request against identity checks, open transactions and records we must retain.

Privacy Policy Answers For Your Account

These Privacy Policy questions cover the points you are most likely to check before opening an account or connecting an Indonesian wallet. We keep each answer tied to the actual account path, device behaviour and payment references used by our service, with access depending on local law.

It covers data from account creation, phone verification, sign-in, device access, support requests and payment references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account.

We may collect account identifiers, phone verification details, device and browser signals, IP address, support messages, policy choices and transaction references needed for account, security and payment checks.

Do not send a wallet PIN through support. We use payment references and status details to match a transaction, while your wallet provider handles sensitive wallet credentials under its own terms.

Yes. Contact the support desk from your signed-in account and request access or a correction. We may require phone verification, and handling depends on local law and necessary account records.

Cookies or browser storage can keep your session and selected settings, and help us check page loading. You can clear or restrict them through your mobile browser, although sign-in may ask again.

Retention depends on the record and its purpose. We may keep security, payment or dispute records for the period needed to reconcile activity, resolve an issue or meet a legal requirement.

Use the signed-in support desk, or take the account access route if login is blocked. Include the relevant account identifier and payment reference, but never include a password or wallet PIN.

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